Domestic Delivery: SV's current policy in shipping for any sales for the territory of Greece, is free of shipping fees. Deliveries can be expected to arrive within 1-2 business days from the time of shipment.
The normal method of delivery (unless specifically agreed otherwise) will be Express shipping. All orders are processed within 1-2 working days. Deliveries are sent during normal business hours between Monday and Friday. However manufacturing time varies by clothing item. During sale periods we will endeavour to commit to our normal delivery times, but some deliveries may take longer. In case of any delay to processing times, you will be notified by email.
SHIPPING WITHIN EUROPE+
Deliveries to European addresses can be expected to arrive within 4-5 business days from the time of shipment. SV's current policy in shipping for any sales for the rest of the European countries is 15€ per shipment. Once your parcel has been dispatched, a unique tracking number will be available for you to track your parcel.
We offer worldwide shipping. SV's current policy in shipping for any sales for countries outside the European Union is 40€ per shipment. Regulations for import duties and taxes vary from country to country. We have no control over these charges and we cannot predict their amount. Unless otherwise stated, our garment prices and shipping costs are exclusive of all import duties and taxes.
You must request an exchange or return within 10 days of receiving your order.
You may return or exchange your online purchase in the following circumstances:
1.If the Seller has failed to deliver the parcel within 28 days after the date of the order.
2.In the case of faulty goods at the earliest opportunity after the Buyer has discovered the fault or defect (no longer than 14 days after receipt).
3.All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund the amount of money that you may have paid.
TERMS OF RETURN/ REFUND+
Items must be in original condition and must not have been worn outside, altered or washed. All tags must remain in place. Every garment shipped has a tag attached. Once this tag has been removed, the garment is no longer returnable. All garments which are returned by the Buyer to the Seller must be returned in their original packaging.
Please note items received outside of the specified returns period will not be accepted. Once the items have been received they will undergo a quality review. Once cleared, you will either receive your new item (for exchanges) or refund at purchase price directly to the method of payment used for purchase. Please allow 10 working days for returns to be processed.